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Frequently asked questions

Ordering

  • Yes, we accept all major credit cards such as Visa and MasterCard. We use industry strength encryption in association with Axis Bank to protect your credit card information and ensure a safe shopping experience.
  • Yes, we will be happy to create Tanjore paintings as per the subject of your choice and desired size.  We can also create the painting based on a reference picture provides our artist finds it suitable for the art form.
    Call us at +91 8884960600,+91 8884553100, +91 8884553200 to commission your own unique Tanjore painting.
  • All our art is produce by hand. Since no automation is used, there will be small differences between the picture on the web and the actual art work. However these variations create uniqueness and enhance the value of your art piece.
  • Depending on the size, it will be anywhere between 2 weeks to 1 month.
  • Yes, we will frame your painting at no additional cost.  You can choose from various framing options when adding the painting to the shopping cart.
  • Yes, we accept orders on the phone. Please call us at +91-80-4120 3932, +91-80-4131 4323 between 10:30 am – 7:30 pm IST.
  • We offer our clients 100% Satisfaction guarantee. If you don't like the art piece, we will exchange it free with zero exchange fees.

Shipping and Payment

  • We can ship the products out of Bangalore to any city in the world. We ship products within India by AFL Courier and for shipments outside India we use FEDEX. Indian shipments take 2 working days for delivery and outside India it takes about 7 working days.
  • We ship all artefacts in corrugated or wooden boxes. We use fibre glass instead of glass to avoid breakages.Within India the shipping is FREE.Outside India the charges are Rs 500/kgPacking charges are based on the size of the paintings.
  • We insure all our domestic and international shipments. We will immediately ship you a replacement while the insurance claim is in process.
  • Yes, we can ship your purchases to any country.

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